Frequently Asked Questions2021-11-28T15:56:56+11:00

FAQs

Check out our most frequently asked questions for our extensive machinery hire range.
Can’t find the answer to your question? Get in touch with our team to discuss your machinery hire requirements today.

Are you open on public holidays?2021-11-23T14:42:47+11:00

We are closed on most public holidays. We still offer our 24/7 sales, parts and service support during these times.

Are you open on the weekend?2021-11-23T14:41:41+11:00

Yes, we are open on Saturday morning from 8:30am to 12pm.

Can I have the machinery delivered?2021-11-23T14:41:08+11:00

Yes, Michell Machinery Hire offers delivery and pick up services on all our machinery. Please get in touch for more information.

Do I have to pay for a quote?2021-11-23T14:44:43+11:00

No. We are happy to offer a free, no-obligation quote to all clients.

Do I need to clean the machinery on return?2021-11-23T14:43:44+11:00

Michell Machinery Hire offers our customers clean, well maintained machinery. Upon the return of each machine, we ensure that each machine is serviced through our workshop. If a machine is returned to with excess amounts of mud, dust or other material, there may be, at Michell Machinery Hire’s discretion, a cleaning fee charged for this service.

Do I need to pay a deposit when making a booking?2021-11-23T14:43:28+11:00

Normally a deposit is not required when making a booking online or over the phone.

Do you operate the machinery as well?2021-11-23T14:40:35+11:00

Michell Machinery Hire has two options, dry hire or wet hire. The term ‘dry hire’ is defined as hire machinery that is rented out without an operator. When dry hiring a machine from us, we provide thorough instructions on how to operate the machinery to enable you to use it safely and efficiently.

The term ‘wet hire’ is defined as hire machinery that is rent out with an operator. We have skilled operators available for wet hire bookings.

Do you provide 24/7 support for your hire machinery?2021-11-23T14:39:59+11:00

Yes, our trained staff and service technicians are able to provide 24 hour support 7 days a week for all our hire machinery.

My hire machinery has broken down. Can you help?2021-11-23T14:44:28+11:00

Yes. Simply contact our team and we’ll be out to get you up and running in no time. We travel to clients throughout Dubbo and the Central Western region.

We depend on our hire machinery. Can you help maintain it?2021-11-23T14:44:01+11:00

Yes, our service team can ensure your hire machinery is running to its full potential through regular servicing and repairs. Servicing is available onsite or in our workshop.

What are the payment options and when do I need to pay?2021-11-23T14:43:10+11:00

We require full payment including any fee and other charges at the start of the hire except where you have an approved 30-day credit account with Michell Machinery Hire. We accept Cash, Payment via Credit Card (Visa, Master Card and Amex) instore and over the phone. We can also work with you to arrange bank deposits or transfers and even can arrange a line of credit through our 30-Day account application process.

What is your minimum hire period?2021-11-23T14:41:27+11:00

For most machinery, our minimum hire period is 4 hours. Anything more than 4 hours is then considered a full day hire (24 hours). We also offer weekly and longer term hire rates upon request.

Michell Machinery Hire
WL - 835H with rakes and stump
WL - 835H with rakes and stump

GET IN TOUCH

Visit our branch in Dubbo or contact us on the number below. We are open Monday to Friday between 8am – 5pm and 8:30am – 12pm on Saturdays.

Michell Machinery

VISIT OUR BRANCH

Go to Top