Do I have to pay for a quote?
admin2021-11-23T14:44:43+11:00No. We are happy to offer a free, no-obligation quote to all clients.
My hire machinery has broken down. Can you help?
admin2021-11-23T14:44:28+11:00Yes. Simply contact our team and we'll be out to get you up and running in no time. We travel to clients throughout Dubbo and the Central Western region.
We depend on our hire machinery. Can you help maintain it?
admin2021-11-23T14:44:01+11:00Yes, our service team can ensure your hire machinery is running to its full potential through regular servicing and repairs. Servicing is available onsite or in our workshop.
Do I need to clean the machinery on return?
admin2021-11-23T14:43:44+11:00Michell Machinery Hire offers our customers clean, well maintained machinery. Upon the return of each machine, we ensure that each machine is serviced through our workshop. If a machine is returned to with excess amounts of mud, dust or other material, there may be, at Michell Machinery Hire’s discretion, a cleaning fee charged for this service.
Do I need to pay a deposit when making a booking?
admin2021-11-23T14:43:28+11:00Normally a deposit is not required when making a booking online or over the phone.
What are the payment options and when do I need to pay?
admin2021-11-23T14:43:10+11:00We require full payment including any fee and other charges at the start of the hire except where you have an approved 30-day credit account with Michell Machinery Hire. We accept Cash, Payment via Credit Card (Visa, Master Card and Amex) instore and over the phone. We can also work with you to arrange bank deposits or transfers and even can arrange a line of credit through our 30-Day account application process.
Are you open on public holidays?
admin2021-11-23T14:42:47+11:00We are closed on most public holidays. We still offer our 24/7 sales, parts and service support during these times.
Are you open on the weekend?
admin2021-11-23T14:41:41+11:00Yes, we are open on Saturday morning from 8:30am to 12pm.
What is your minimum hire period?
admin2021-11-23T14:41:27+11:00For most machinery, our minimum hire period is 4 hours. Anything more than 4 hours is then considered a full day hire (24 hours). We also offer weekly and longer term hire rates upon request.
Can I have the machinery delivered?
admin2021-11-23T14:41:08+11:00Yes, Michell Machinery Hire offers delivery and pick up services on all our machinery. Please get in touch for more information.